Privacy

Policy

At Denai Art, we respect the privacy of our clients and visitors. This Privacy Policy explains how information is collected, used, stored and protected when using our website and services.

By accessing this website or submitting information through our forms, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information when visitors or clients voluntarily provide it through our website, contact forms, enquiry forms, WhatsApp, email or other communication channels.

This information may include name, email address, phone number, company name, company address, project details and other information necessary to respond to an enquiry or provide our services.

Project Information

Information and materials provided for design, website development, company profile or other services may be collected and used solely for the purpose of completing the requested project.

Website Usage Information

We may collect general information about how visitors interact with our website, such as browser type, device type, pages visited, referring pages and general usage data.

How We Use Information

Responding to Enquiries

Information submitted through our website may be used to respond to enquiries, provide quotations, discuss project requirements and communicate with clients.

Providing Services

Information provided by clients may be used to prepare content, create designs, develop websites and deliver other services requested from Denai Art.

Communication

We may use the contact information provided to communicate regarding enquiries, ongoing projects, revisions, payments, delivery and other matters directly related to our services.

Website Improvement

General website usage information may be used to understand visitor behaviour and improve the functionality, content and overall experience of our website.

Data Protection

Confidentiality

We take reasonable measures to protect information provided by clients and visitors from unauthorised access, misuse, alteration or disclosure.

Project Files

Project files, company information, documents, images and other materials provided by clients are treated as confidential and are used for purposes related to the requested services.

Data Retention

Information may be retained for as long as reasonably necessary for business, project management, communication, accounting, legal or administrative purposes.

Payment Information

Payment transactions may be processed through third-party payment providers. Denai Art does not intentionally store complete credit or debit card information on its website.

Third-Party Services

External Services

Our website may use third-party services and platforms for purposes such as website hosting, analytics, communication, payment processing, advertising, maps, fonts and other website functionality.

Third-Party Websites

Our website may contain links to external websites or platforms. Denai Art is not responsible for the privacy practices, content or security of third-party websites.

Visitors are encouraged to review the privacy policies of third-party websites before providing any personal information.

Cookies & Analytics

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand how visitors use the website.

Analytics

Analytics tools may collect anonymous or aggregated information about website traffic and visitor behaviour. This information helps us understand website performance and improve our services.

Marketing & Communications

Promotional Communication

Where appropriate, we may use contact information provided by clients to share information about our services, promotions, updates or other relevant business communications.

Opting Out

Recipients may request to stop receiving promotional communications from us at any time by contacting Denai Art.

Your Privacy Rights

Access & Correction

Where applicable, individuals may request access to or correction of personal information held by Denai Art.

Request for Removal

Individuals may contact us to request the removal of personal information where there is no legitimate reason for us to retain it.

Contact Us

For privacy-related enquiries or requests, please contact Denai Art using the contact details provided on our website.

Policy Updates

Changes to This Policy

Denai Art may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.

Any updated version will be published on this page with the revised effective date where appropriate.

Acknowledgement

Acceptance

By using the Denai Art website or submitting information through our website, you acknowledge that you have read and understood this Privacy Policy.

©2024. Denai Empire I 202203003040 (003355535-P)